1. I will conduct myself in a manner that reflects well on coaching/supervision as professions, and I will refrain from doing anything that harms the public's understanding or acceptance of these professions.
2. I will accurately identify my level of competence and I will not overstate my qualifications, expertise or experience.
3. I will ensure that my client understands the nature of my role and the terms of the agreement between us.
4. I will not intentionally mislead or make false claims about what my client will receive from the process or from me.
5. I will respect the confidentiality of my client’s information, except as otherwise authorised by my client, or as required by law.
6. I will be alert to noticing when my client is no longer benefiting from our relationship or would be better served by another practitioner or by another resource; and at that time, I will discuss this with the client and encourage my client to make that change.
7. I will seek to avoid conflicts between my interests and the interests of my clients.
8. Whenever any actual conflict of interest or the potential for a conflict of interest arises, I will openly disclose it and fully discuss with my client how to deal with it in whatever way best serves my client and best serves my obligations in this Code of Practice.
9. I will honour agreements I make in my relationships, and construct clear agreements that may include confidentiality, progress reports, and other particulars. I will obtain the express consent of the client before releasing information to any another person compensating me.
10. I will respect and honour the efforts and contributions of others.
11. I will respect the creative and written work of others in developing my own materials.
12. I will use any contact information (email addresses, telephone numbers, etc.) only in the manner and to the extent authorised by the source/organisation from which they originate.
Penny was accredited by the European Mentoring Coaching Council in 2009, John in 2017.
John is further accredited by ICF; he is bound by ICF's Code of Ethics, and both Penny and John are bound by the EMCC Codes of Ethical Conduct.